Solenis Associate

About the job

Solenis is a leading global producer of specialty chemicals, delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, our innovative portfolio includes advanced water treatment chemistries, process aids, functional additives, and state-of-the-art monitoring and control systems. These technologies enable our customers to optimize operations, enhance product quality, protect critical assets, and achieve their sustainability goals.

Headquartered in Wilmington, Delaware, Solenis operates 69 manufacturing facilities worldwide and employs over 16,100 professionals across 130 countries. Recognized as a 2025 US Best Managed Company for the third consecutive year, Solenis is committed to fostering a culture of safety, diversity, and professional growth.

At our Global Excellence Center (GEC) in Hyderabad, we support Solenis’ global operations by driving excellence in IT, analytics, finance, and other critical business functions. Located in the heart of the IT hub, the GEC offers a dynamic work environment with strong career development opportunities in a rapidly growing yet stable organization. Employees benefit from world-class infrastructure, including an on-campus gym, recreation facilities, creche services, and convenient access to public transport.

About the job:

Associate – Hyderabad Remote Monitoring Center position at Solenis involves supporting remote monitoring operations for chemical processes.

Key Responsibilities Include

• Device Administration and Monitoring
• Identify the condition for loss of connectivity. Set up user profiles for skids monitored remotely. Provide Probe health monitoring.
• Solenis Cloud Administration and Help
• Assist with Onboarding forms &/or Onboarding Execute Manual Data Entry, Administrate system user credentials.
• Reporting – Periodic Internal and External
• Contribute to Achieve Acceptable Service Level on Assigned Tasks
• Address “How-To” questions on forms and procedures.
• Locate and distribute reference material.
• Follow the direction and guidance provided by the senior team members.
• Take ownership of shared mailboxes and phone inquiries
• Attend the training and complete it on time.
• Participate in team meetings.
• Report any issues and offer process improvements as observed.
• Team members must exhibit regular attendance, punctuality, and be willing to work for extended hours to meet the deadlines.
• Responsibilities may be added or removed as the team is developed.
• Willingness to work NA and EMEA working hours (3 pm – 12 am or 5.30 pm – 2.30 am IST)
• Willingness to have flexible hours to allow for interactions with other regions.
• Willing to travel on occasion for training or other meetings.
• Proficient in MS Office

What You Will Bring –

• Ability to take initiative,
• collaborate with other teams, and prioritize time effectively to deliver high-quality results promptly,
• Self-starter possessing solid communication skills,
• Demonstrated attention to detail along with organizational qualities

What We Offer

• Competitive health + wellness benefit plan
• Gym or fitness centre on site, free for Solenis employees/access to external gym membership
• Night Shift Allowance
• Cab Facilities – Night shift
• Internet Allowance
• Creche’
• Free parking on site
• Staff hangout spaces
• Continuous professional development with many opportunities for growth
• Access to a wide variety of internal and external training courses on our learning system.
• Access to self-paced language training on our learning system (free)
• No-meeting Fridays
• Competitive Salary and bonuses
• Relocation assistance available
• Hybrid work arrangement, eg, 3 days in office.

About Us

At Solenis, we understand that not every candidate will meet every qualification listed. If you believe your skills and experience can bring value to the role, we encourage you to apply.

We recognize our people as our greatest asset and offer competitive compensation, comprehensive benefits, and ample opportunities for professional growth and development. If you’re looking to be part of a world-class organization and contribute to meaningful work, we look forward to hearing from you.

Solenis is an Equal Opportunity Employer.

Additional Job Description

Proficient in MS Office

Ability to take initiative, collaborate with other teams, and prioritize time effectively to deliver high-quality results promptly. Self-starter possessing solid communication skills, demonstrated attention to detail, and with organizational qualities.

 

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