Wells Fargo – Associate Operations Processor

About the job

In This Role, You Will

• Perform general clerical operations tasks that are routine in nature.
• Receive, log, batch, and distribute work.
• File, photocopy, and answer phones.
• Prepare and distribute incoming and outgoing mail.
• Regularly receive direction from a supervisor and escalate questions and issues to more experienced roles.
• Work under close supervision following established procedures.

Required Qualifications:

• 0-6 months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Job Expectations:

• Bachelor’s degree holder, preferably business course
• Fresh Graduates and/or 6+ months experience in banking operations (Commercial Banking or CIB)
• Experience in payment processing. Knowledge in any of the following: International Funds Transfer, SWIFT, Federal Reserve Wire Transfer Payments, Foreign Exchange Payments, is a must
• Knowledge of Message types SWIFT, FED WIRE, CHIPS, Telex, and the IntelliTrace system is an advantage.
• Good at both verbal and written communication skills
• Good investigation and problem-solving skills
• Organizational and detail-oriented skills
• Sound risk management mindset and good understanding of compliance – AML/OFAC
• Ability to handle high volume and short SLA or turnaround time
• Ability to work in a changing and fast-paced work environment
• Ability to manage and prioritize work to meet deadlines despite frequent interruptions, and able to multitask
• Able to perform shift work (incl. Night Shifts) and report on IN public holidays if they fall on Mondays to Fridays, including Christmas and New Year’s Eve
• Fresh graduates are welcome to apply.
• The team member will perform a variety of wire transfer operational tasks for complex processes or functions under limited supervision. The team member will be responsible for processing inbound and outbound payment messages.
• Duties may include: receiving, repairing, and verifying transactions; contacting appropriate resources as needed; and following established policies, procedures, and regulatory requirements.

Payment processing types range from simple to moderately complex / exception processing related to amendments, cancellations, and reversing accounting entries.

• When more complex payments are received, this will be referred to the more senior team member as per the guidelines and escalation procedures of the business.

• The job posting may come down early due to the volume of applicants.

We Value Equal Opportunity. Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships, balanced with a strong risk mitigating and compliance-driven culture, which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for the execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples, and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants With Disabilities: To request medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment And Hiring Requirements

• Third-party recordings are prohibited unless authorized by Wells Fargo.
• Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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