Associate Analyst – Deloitte
About the job
Position Summary
Associate Analyst – Executive Assistant – Deloitte Support Services India Private Limited
Join our team of dedicated professionals in the enabling area at Deloitte US’ organization in India (USI), who support global teams.
We are seeking to recruit outstanding individuals to join our Leadership Support for Australia team within the Talent CoE. The role will be of interest to those who have a positive attitude and a willingness to learn with good organizational skills. Ingenuity, resilience, and integrity, with an ability to use your own initiative to resolve problems quickly, will be key to success in this role.
Work you’ll do
Ideal candidates will be looking to start a career as Admin Assistants. You will have access to a comprehensive support and training package designed to equip you with the skills and competence that will be invaluable to you if you wish to explore a career as either an Admin Assistant or other roles within Deloitte.
Responsibilities of the role include:
- Assist Personal Assistants (PAs) based in Australia with submitting expense claims, reconciling American Express statements, booking meeting rooms, and crafting travel itineraries for Partners, utilising the necessary Deloitte systems in accordance with company policies.
- Promptly address and manage ad hoc requests & general inquiries from PAs.
- Handle requests and tickets via Service Portal (Service Now) following AU-PA best practices.
- Comply with Quality Assurance policies by organizing all deliverables and communications with PAs & other requestors in the designated Microsoft Teams folders.
- Familiarise yourself with and follow the Deloitte AU Travel & Expenses policy.
- Periodically update service documentation and training materials such as SOPs, Process Maps, and SIPOCs as needed.
- Serve as an alternative contact for out-of-office situations, managing client email redirection during the absence or leave of Senior Directors.
- Develop and maintain strong relationships with key client PAs.
- Build and maintain rapport with important stakeholders, including Partners, Directors, and Staff.
- Provide coverage during holidays and sickness absences.
- Undertake ad hoc projects and tasks assigned by Senior Directors and Associate Partners.
- Contribute effectively to diverse teams, fostering an inclusive team culture where individual contributions are valued.
The team
This is an opportunity to join a new and dynamic team, critical for the delivery of fast-paced business support to our Senior Director/Associate Partner community in the AU member firm, and work out of our Hyderabad office of USI.
Qualifications
Required:
- Any Graduate fresher or an experienced candidate with less than a year of experience
- Good working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Ability to plan, prioritize, multitask, and manage own workload to tight deadlines
- Proactive and creative approach to problem solving – ability to ‘think outside the box’
- Diligent, conscientious, and with a strong attention to detail
- Strong written and verbal communication skills; ability to draft own correspondence
- Ability to handle sensitive information with integrity and confidentiality.
- Team Player
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Our purpose
Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
Benefits To Help You Thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.